Política de envío
Order Processing Time
All orders are typically processed within 1–3 business days after payment confirmation. During high-volume periods (e.g., sales or holidays), processing times may be extended.
Shipping Methods & Delivery Times
Delivery times vary depending on the destination and local postal services. Estimated delivery times are as follows:
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United States: 6–15 business days
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Canada: 7–18 business days
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Europe: 7–20 business days
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Australia & New Zealand: 8–20 business days
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Latin America: 10–25 business days
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Rest of the world: 10–30+ business days
Please note that these times are estimates only and may vary due to local customs processing, postal service delays, or unexpected logistics issues.
Shipping Costs
Shipping costs depend on the shipping option selected at checkout and the delivery destination. Promotions such as free shipping may apply during special campaigns.
Tracking Information
Once your order has shipped, a tracking number will be sent to your email address. Tracking updates may take 1–5 business days to appear on the carrier’s tracking system.
Incorrect or Incomplete Address
Customers are responsible for entering the correct shipping address. Cygelle is not responsible for delays, losses, or additional charges caused by incorrect or incomplete address information.
Customs & Import Fees
International shipments may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges, if applicable, are the responsibility of the buyer and are not included in the product price or shipping cost.
Delivery Issues
If you experience any issues with your delivery, such as damage or no delivery updates, please contact Cygelle’s customer support for assistance.